The city of New Orleans is working with Mission Critical Partners (MCP) to overhaul New Orleans’ “critically antiquated” justice technology systems, and that will replace decades-old computer systems with cloud-based technologies.

Nearly two years after the city of New Orleans entered into a contract to upgrade its 911 records management system, the city has canceled the contract citing “serious shortcomings.”

The city of Baltimore has selected NWN Carousel as its private sector partner for the city’s $6.5 million investment in a next-generation public safety program. NWN Carousel, a cloud communications service provider, will help the city deploy a “911-in-a-Box” hybrid work experience for public safety agents tasked with taking 1.3 million calls per year.

The Federal Communications Commission (FCC) has proposed new rules intended to advance the transition to Next Generation 911 (NG911), help ensure that the nation’s 911 system functions effectively, and support the deployment of advanced 911 capabilities.


Commerce Secretary Gina Raimondo has named Richard Carrizzo board chair of the First Responder Network Authority (FirstNet), which operates as an independent authority within the Commerce Department’s National Telecommunications and Information Administration (NTIA) and provides wireless network services to first responders.

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