Virginia IT leader Nelson Moe said at Route Fifty’s Tech Summit last week that the state is finding solid measures of success rolling out robotic process automation (RPA) tools packaged in a software-as-a-service portfolio with diverse offerings similar to those found at food courts. The Route Fifty event featured a “Spotlight: Automation” session with Moe, […]

The COVID-19 pandemic has forced most state and local governments (SLGs) to undergo rapid modernization. For many, modernization has meant adopting a new suite of software services to meet citizen needs as the government shifted to remote work and digital service delivery.