mobile app

North Dakota Information Technology (NDIT) launched the first-ever state-developed digital credential application on August 24, coined with the term “digital wallet.” According to the press release, it allows users to present their high school transcript digitally. Students can have all their degrees, certifications, badges, and skills located in one accessible and secure application. “These digital […]

The Government Accountability Office (GAO) has added unemployment insurance (UI) fraud to its list of “high risk” areas for the Federal government, and has tasked the Department of Labor (DOL) – which provides funding and assistance to states to run their UI programs – with finding a fix to the problem.

The COVID-19 pandemic has led to a lot of changes – from public health to remote work – but investing in technology upgrades to improve citizen services and cybersecurity could lead to the most lasting impact on state and local governments (SLGs), according to several state IT officials who spoke at MeriTalk’s State Tech Vision virtual event on March 29.

Massachusetts’ Commonwealth Corporation (CommCorp), the agency responsible for administering and delivering a wide range of publicly and privately funded programs on behalf of the Baker-Polito Administration and the Executive Office of Labor and Workforce Development, announced that it has completed major updates to its brand and website to more directly align with the organization’s community-focused mission.

After years of wishing for an “Amazon-like” experience for citizens dealing with government services, the hard-won lessons of the coronavirus pandemic are spurring state and local governments toward necessary improvements in digital service delivery to get closer to that goal.

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