Connecticut Gov. Ned Lamont announced that the Connecticut Department of Motor Vehicles (DMV) has launched its new website, which will streamline the online services it offers. Gov. Lamont’s office said the new website is part of the governor’s larger effort to reduce in-person visits and wait times at DMV offices.
In addition to streamlining online services to make completing transactions easier, faster, and more convenient for customers, the new website also contains several expanded language options, including Arabic, Chinese, French, German, Polish, Portuguese, Russian, and Spanish.
Building on the website rollout, the governor’s office also announced that in the coming weeks the DMV will add two new online services, including requesting refunds when canceling vehicle or vessel registrations, and replacing lost titles. Currently, those transactions can only be completed using paper forms, but both will be added to the DMV’s list of more than two dozen online services, which include driver’s license renewals, vehicle and vessel registration renewals, updating addresses, and requesting driving records.
“Sitting around at a DMV office waiting to conduct a transaction is frustrating, and I’ve been determined to implement policies that make interacting with this agency more convenient and less time consuming,” Governor Lamont said. “Each time we’ve launched a new online feature, we’ve seen a corresponding decline in the number of in-person visits people are making to DMV offices, which also results in wait times being shortened for those who actually do need to conduct transactions in person. Connecticut residents deserve a state government that is dedicated to changing with new technology and making transactions as easy as possible.”
Gov. Lamont’s office noted that the DMV worked alongside the Connecticut Department of Administrative Services to implement the website upgrades.
“Our team has been laser focused on moving services online to best align with Governor Lamont’s vision for a digital government,” DMV Deputy Commissioner Tony Guerrera said. “DMV will continue to identify opportunities for improvement that make it easier for residents to access our services.”