After the COVID-19 pandemic led to an uptick in demand for digital services, the city of Raleigh, N.C. responded with a series of IT service management transformation steps to better meet the needs of its constituents.  Beth Stagner, the city’s Director of Enterprise Applications and Data, talked about the challenges and next steps in that transformation during a virtual webinar hosted by Government Technology on July 22.

Recent hacks on localities’ water supply have shown the importance of cybersecurity in the water infrastructure. Witnesses sounded the alarm about water infrastructure cybersecurity and called for training and funding investments at a July 21 Senate Environment and Public Works Committee hearing.

Federal Communications Commission (FCC) Acting Chairwoman Jessica Rosenworcel announced that the FCC is entering into partnerships with 11 Federal, state, and local agencies to assess the delivery of Wireless Emergency Alerts in areas across the country during a planned nationwide test on August 11.

New York-based university chief information security officers (CISOs) broke down a range of cyberattack threats that their schools are facing at the New York State Chief Information Officers (NYSCIO) 2021 Conference on July 14, including how to prepare for attacks from different quarters, and respond to them.

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