Massachusetts state officials said they are putting a ChatGPT-powered artificial intelligence (AI) tool into the hands of nearly 40,000 state employees who work within the government’s executive branch.
The AI tool rollout, officials said on Feb. 13, will take a phased approach and “provide a safe and secure environment that protects state data.”
First in line to get the AI tool will be staff in the state’s Executive Office of Technology Services and Security, with more executive branch agencies set to follow “over the coming months,” said Gov. Maura Healey’s office.
The primary goal of the effort, the governor’s office said, is “making government work better and faster for people.”
“AI has the potential to transform how government works, which is why we’re excited to partner with OpenAI on this AI Assistant, which will ensure a safe and secure environment for employees and improve their ability to deliver better service to the people of Massachusetts,” the governor said.
“By making ChatGPT available to the state workforce, we are empowering our employees with a secure, governed tool that can enhance service delivery while maintaining the highest standards for data privacy, security, and thoughtful, transparent usage of AI,” said Massachusetts Technology Secretary and Chief Information Officer Jason Snyder.
“Our focus is not just adopting AI but doing so in a way that reflects our values, and strengthens trust with the residents we serve,” he said.
