Massachusetts Gov. Maura Healey has signed an executive order (EO) to establish the Artificial Intelligence Strategic Task Force to study artificial intelligence and generative AI (GenAI) technologies and their impact on the state, private businesses, higher education institutions, and constituents.

Cybersecurity

Cloud computing exploded during the COVID-19 pandemic as state and local entities went virtual and focused on the delivery of digital services, but seven years ago when the Commonwealth of Massachusetts decided to shift to the cloud there was hesitancy, the state’s technology lead said.

vaccine

The Commonwealth of Massachusetts centralized and consolidated IT services, adding new digital workflows. Nicolas Inangelo, Senior Director of IT Service Management for the Commonwealth, described the journey at ServiceNow’s Knowledge 2019 conference in May. He shared how the project improved support services. And, helped deliver the right resources for the right issues at the right time.

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