The Hawaii Department of Taxation (DOTAX) announced that it has upgraded its tax system in an effort to improve performance, security, and user experience.

According to DOTAX, the upgrade includes:

  • Modernized Codebase: The code used to program the system was reconstructed with a newer programming language, which ensures increased stability, easier maintenance, and long-term support.
  • Advanced Security Features: Focused on safeguarding sensitive data, the upgrades incorporate modern security measures, including advanced encryption and identity verification. These enhancements ensure that taxpayers’ personal and financial information remain protected.
  • Enhanced Efficiency: New workflow enhancements and a redesigned interface enable DOTAX to serve customers more quickly and efficiently.
  • Modern Infrastructure: A more dynamic infrastructure will allow DOTAX to adapt to evolving technology demands and drive future innovations, ensuring continued responsiveness and modernization of services for taxpayers.

DOTAX said it is “committed to leveraging technology to provide efficient, user-oriented services.” The department also noted that DOTAX has been working on the upgrades for the past year.

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Kate Polit
Kate Polit
Kate Polit is MeriTalk SLG's Assistant Copy & Production Editor, covering Cybersecurity, Education, Homeland Security, Veterans Affairs
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