The North Dakota Parks and Recreation Department is partnering with Tyler Technologies to modernize the park reservation system. In a press release, state leaders and Tyler Technologies said the partnership is aimed at “enhancing customer service and streamlining digital services for its visitors.”
The New Hampshire Department of Health and Human Services (DHHS) announced that it will partner with Conduent to move the state’s child support payment system to the cloud.
Following on the successes of the FedRAMP program that certifies cloud services as secure to use for Federal government agencies, the home-grown StateRAMP program is forging ahead with similarly vital services to state and local governments and institutions of higher learning, state, and industry leaders explained on October 5 during MeriTalk’s StateRAMP: Taking the On-Ramp to Secure SLED Cloud Solutions online event.
The COVID-19 pandemic radically changed 2020 for state and local governments (SLGs) and while the end of the pandemic on the horizon, SLGs will face ongoing challenges juggling funding and modernization imperatives.
“What would you do if you lost everything?” a poster for World Backup Day 2021 asks. State and local governments (SLGs) are developing backup practices to hope they never find out.
As state governments look to slow the spread of COVID-19, they are having to stand up massive contact tracing efforts practically overnight. When deciding how to best tackle the new project, the state of Maryland turned to a cloud-based call center.
The COVID-19 pandemic has made all levels of government radically change how they operate. From shifting their workforce to telework to delivering government services digitally, Federal, state, and local governments have had to pivot the way they work, while still delivering on their mission.
The Commonwealth of Virginia’s cloud-based data sharing platform is pulling double duty in the fight against the COVID-19 pandemic, in addition to its original purpose combating the opioid crisis, the state’s chief data office said July 9 during a webinar hosted by AWS and MeriTalk.
California’s City of Corona is a full-service city southeast of Los Angeles. Corona serves over 168,000 residents with 22 departments. Each boasts a diverse portfolio of citizen services, including utilities and public safety. Corona’s Information Technology (IT) Department must provide reliable and cost-effective systems to support the City’s function and objectives – even through disaster or pandemic.
When the COVID-19 pandemic struck, many court systems nationwide had to stop proceedings. But, thanks to an investment in technology modernization, including a shift to Amazon Web Services (AWS) Cloud, the New Jersey Courts system was able to stay operational without interruption, even with 99 percent of its staff working from home.
