ransomware

The Connecticut Department of Motor Vehicles (DMV) has reached an important milestone in its modernization effort – the completion of more than one million online transactions. In 2020 the DMV began its modernization journey with the goal of providing more convenience to its customers.

Rep. Yvette Clarke, D-N.Y., reintroduced a bill last week that requires the Department of Homeland Security’s (DHS) Science and Technology (S&T) arm to have a more direct hand in the research and development (R&D) of activities concerning climate change. The Department of Homeland Security Climate Change Research Act will ensure that the DHS is prepared to confront […]

Washington Gov. Jay Inslee signed into law last week legislation aimed at protecting the personal health data of all Washingtonians, making the state the first in the nation to codify into law broad protections for consumer health data.

customer experience

Customer service and the user experience includes internal clients. From managing requests to improving information flow, departments outside of the technology organization struggle with keeping track of an increasing avalanche of email inquiries, work orders, status reports, and data updates.

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