Iowa Gov. Kim Reynolds announced on June 9 that the state will migrate executive branch data from outdated physical servers and multiple data centers to a cloud environment through Amazon Web Services (AWS), and Cognizant Government Solutions will take over day-to-day IT operations.
The changes are projected to save Iowa more than $525 million over 10 years, according to the governor’s press release.
“In 2022, I directed the first comprehensive review of state government in 40 years, and since then, my administration has been focused on continuously improving government efficiency and effectiveness,” Reynolds said. “One of the most important strategic initiatives we’ve undertaken since was the consolidation and centralization of all IT resources across state government.”
Since completing that effort, Reynolds explained, that the state is now prepared to modernize its legacy data systems.
“By moving to the cloud, we can protect data more effectively, improve service reliability, and respond quickly as public needs evolve,” she said.
Iowa Department of Management Director Kraig Paulsen said the move to a single cloud system is intended to improve cybersecurity while reducing costs tied to aging infrastructure.
“By moving to a single, secure cloud system, we’re taking our cybersecurity to the next level while reducing the costs that come with maintaining aging technology,” Paulsen said. “This approach helps us save taxpayer dollars, protect state data, and create a more reliable technology foundation that can grow with the needs of the state.”
AWS will transition the state’s dozens of data centers and thousands of physical servers, hosting and maintaining the data securely in the cloud.
Cognizant’s responsibilities will include:
- Managing servers, networks, and systems that support IT operations
- Delivering on-site technical support to agencies and employees
- Providing first-line end-user support for state employees who request IT assistance
Cognizant will begin providing these services for the state beginning Aug. 3.
The transition also includes workforce changes for state IT employees. About 200 employees who work in the Division of Information Technology and currently provide IT operations services will receive individualized, competitive job offers from Cognizant later this month, according to the governor’s office.
