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AI Search Emerges as Top-3 Way Gen Z Finds Government Services
Artificial intelligence (AI)-assisted search has emerged as one of the top three ways Gen Z residents discover online government services, according to new PayIt research, which finds that state and local agencies could push digital adoption of government services above 90%.
Recent News
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    Florida Atlantic University (FAU) launched a quantum computing certificate program aimed at helping business and technology leaders evaluate the emerging technology, develop sourcing strategies, and prepare for its cybersecurity and governance implications.
  2. UTampa to Require AI Digital Literacy Course
    The University of Tampa is adding a focus on generative artificial intelligence (AI) to its required Digital Literacy course this academic year, teaching students when and how to use AI tools in academic and professional work.
  3. water, drinking water, public water systems White House Launches Program to Secure Water Systems in Texas
    The White House-led pilot will test a public-private approach to protecting critical water infrastructure from growing cyber threats.
  1. Delaware Names Tina Donbeck Chief Technology Officer
    The Delaware Department of Technology and Information (DTI) named Tina Donbeck as its new chief technology officer on Aug. 25, putting her in charge of several organizations central to the IT agency.
  2. New York Names Meghan Cook as Chief Cyber Officer
    Meghan Cook has stepped in as New York’s next chief cyber officer, taking over the role from Michaela Lee, according to both of their LinkedIn profiles.
  3. broadband GAO Tells FCC, NTIA to Improve Broadband Oversight
    Smaller communities face hurdles correcting broadband maps, while states need more guidance to ensure BEAD-funded networks remain financially viable, GAO found.
  4. UVM Expands IT Governance, AI, Wireless Upgrades for Fall 2026
    The University of Vermont is entering the fall 2026 semester with expanded wireless infrastructure, new IT governance structures, artificial intelligence (AI) initiatives, and technology modernization projects, according to Chief Information Officer (CIO) Kellie Campbell.
  1. Education Department Urges Schools to Tie EdTech Use to Learning Outcomes
    The Department of Education on Aug. 20 issued new guidance urging states and school districts to judge education technology by its instructional value and impact on student outcomes rather than screen time alone.
  2. Calvin University Launches Engineering, Computer Science School
    Calvin University launched a School of Engineering and Computer Science in an effort to expand education in artificial intelligence, cybersecurity, advanced computing, and emerging technologies.
  3. Virginia Gov. Spanberger Orders Statewide Emergency Preparedness Modernization
    Virginia Gov. Abigail Spanberger signed an executive order on Aug. 18 establishing a statewide framework to modernize the commonwealth’s emergency preparedness system.
  4. Pennsylvania Tightens Data Center Rules With New Executive Order
    Pennsylvania Gov. Josh Shapiro signed an executive order on Aug. 18 that imposes new permitting, transparency, energy, and environmental requirements on large data centers. The executive order also gives local governments a greater role in determining whether data center projects move forward.
  5. Newsom Appoints Ayushi Roy as California CTO
    California Gov. Gavin Newsom on Wednesday appointed Ayushi Roy as the state’s next chief technology officer (CTO).
  6. Pentagon Orders Research-Security Audits at 30 Academic Institutions
    Thirty academic institutions face an Aug. 31 deadline to review foreign collaborations and address research-security risks.
  7. NASA Competition Asks Students to Imagine Lunar Future
    The competition challenges students to tackle technology and infrastructure needs for future Moon missions.
  8. FCC Seeks Public Comments on Proposal That Could Eliminate E-Rate
    The FCC’s review is raising new questions about the federal government’s role in supporting internet connectivity for schools and libraries.
  9. California Launches AI Cyber Defense Program
    California Gov. Gavin Newsom announced on Aug. 10 a new artificial intelligence (AI) cyber defense initiative aimed at protecting state systems, local governments, and critical infrastructure from AI-enabled cyber threats.
  10. New York ITS, IBM Sign Enterprise Agreement to Expand AI, Hybrid Cloud Tools
    The New York State Office of Information Technology Services (ITS) announced on Aug. 13 a new enterprise agreement with IBM that will expand access to artificial intelligence (AI) and hybrid cloud tools across participating state agencies while delivering an estimated $6 million in taxpayer savings over the next three years.