The state of California has launched its redesigned CA.gov website as part of the state’s ongoing digital strategy to improve user experience, accessibility, and service delivery for state residents.
The website’s refresh is intended to make it easier for Californians to access hundreds of state services and departments. The governor’s office said the redesign effort has focused on user experience, easier navigation, responsiveness, and accessibility.
“I am proud of the updated CA.gov website. We are laser-focused on ensuring every Californian can easily access state services through the internet,” said Government Operations Secretary Amy Tong. “We will continue to ensure timely and accurate government information is just a click away. Whether you’re looking for assistance with essential services or want to learn about what the Golden State is doing for climate action, new business development, or California government – this site has it.”
The state used advanced technology to improve the search feature, ensure the website works well on mobile devices, and make sure the site meets modern web standards. The previous version of CA.gov was launched in 2017, and as user needs and technology evolved, the state determined a need to revamp it.
“Building a seamless and accessible digital experience for Californians is our commitment. I am delighted the new and improved CA.gov website will be an information hub for current and future residents,” said State Chief Information Officer Liana Bailey-Crimmins. “Through CA.gov we can deliver more services efficiently and with greater consideration of the needs of our communities.”
The governor’s office noted that the CA.gov website will continue to evolve with scalable website language translation options to serve California’s diverse population, personalized services based on user location, and expanded tools to help users navigate government services more effectively.
