As state and local governments undertake modernization and digital transformation initiatives, many find their legacy IT Service Management (ITSM) platform presents a barrier to positive change. Fortunately modern, codeless ITSM platforms provide the necessary capabilities for success in modernizing systems – combining Project Portfolio Management (PPM), Enterprise Service Management (ESM) as well as integration and […]

California los angeles LA

Chris Mattmann has been named University of California, Los Angeles’ (UCLA) first chief data and artificial intelligence officer. Mattmann is not only the first chief data and artificial intelligence officer at UCLA, but the first at any University of California campus.

As part of its efforts to close the digital divide, Mecklenburg County, N.C., is installing free public Wi-Fi at more than a dozen parks and recreation centers.

Wyoming Gov. Mark Gordon has appointed Jeff Clines as the new chief information officer of the state’s Department of Enterprise Technology Services (ETS), effective Sept. 9.

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