Four state and local government (SLG) agencies have partnered with the General Services Administration (GSA) to start sending customized text messages for application deadlines, interview reminders, fraud reduction, and other critical service updates to people who opt in as well as their own agency staff.

Ahead of the 2024-2025 school year, the North Carolina State Board of Education has approved a new round of grant funding to support the state’s Digital Learning Initiative.

With the new year just a few weeks away, the National Association of State Chief Information Officers (NASCIO) has released its list of top priorities for state CIOs in 2024. For the first time ever, digital government services and cybersecurity tied for the top priority spot.

The California Employment Development Department (EDD) announced that it is changing its private sector partner that is tasked with the delivery of unemployment (UI), disability (DI), and Paid Family Leave (PFL) benefits.

The U.S. Department of Education has announced the winners of its Future Finder Challenge, a $1 million challenge to reimagine career navigation for adult learners. 

In today’s world, traditional IT Service Management (ITSM) just doesn’t cut it. The employees and citizens you support expect fast, reliable service and don’t want to jump through a lot of hoops to get it. To achieve these service levels (without further draining IT resources and budgets), many organizations are turning to low-code/no-code IT Service […]

The Federal Communications Commission (FCC) announced a new initiative intended to strengthen and formalize the cooperation between the FCC and participating state attorneys general (AGs) on privacy, data protection, and cybersecurity enforcement matters.

Virginia Polytechnic Institute and State University (Virginia Tech) announced that Sharon Pitt will join university leadership as the school’s new vice president for information technology and chief information officer, effective Feb. 1, 2024.

State and local governments are working through digital modernization roadmaps and turning to technology to improve the user experience. But with IT team resource constraints, budget issues, and ever-changing technology, working through modernization roadmaps while keeping the business of government running smoothly can be a challenge.

New Jersey Gov. Phil Murphy has unveiled a new policy to promote state employees’ responsible use of generative artificial intelligence (AI).