Digital transformation is revolutionizing how the public sector operates and delivers value to employees and citizens. By integrating digital technologies into all aspects of operations, state and local governments are changing the game. As business needs evolve, the role of Enterprise Service Management (ESM) is becoming increasingly important in supporting this digital transformation. With ESM […]

The City of Seattle’s IT Department has released a Request for Information (RFI) to help the city “validate its business requirements, approach, and priorities” for a new Project Portfolio Management System (PPM) to support the Accounting and Budget Services (ABS) and Capital Development (CD) Divisions in the Finance and Administrative Services Department (FAS).

U.S. Virgin Islands (USVI) Governor Albert Bryan has signed a Letter of Intent with CRISP Shared Services to participate in a data and interoperability pilot program.

Rep. August Pfluger, R-Texas, introduced legislation this week that would establish a Digital Economy and Cybersecurity Board of Advisers at the National Telecommunications and Information Administration (NTIA). The bill comes as lawmakers are working to reauthorize the NTIA – a Commerce Department component – for the first time since 1992.

Michigan’s Utica Community Schools (UCS) has partnered with Microsoft on the Technology Education and Literacy in Schools (TEALS) program, which pairs technology professionals with UCS computer science and cybersecurity to support students and teachers.

New York Gov. Kathy Hochul announced the approval of 48 Smart Schools Investment Plans that are making investments in school technology and working to improve school security.

Telecom policy veteran Gigi Sohn – who came out on the short end of a bruising nomination battle to become a commissioner at the Federal Communications Commission (FCC) earlier this year – joined the American Association for Public Broadband (AAPB) last month as the group’s executive director, according to her LinkedIn page.

The University of Kentucky (UK) has formed a broad-based committee to examine the implications of artificial intelligence (AI) and tools such as ChatGPT both for the university and for the state at large.

Burlington County, N.J., has installed new technology in several government buildings to make meeting rooms and offices more inclusive and accessible to residents who are hard of hearing or hearing impaired.

The National League of Cities (NLC) is using data visualization to better understand train derailments and other safety issues nationwide.