New York State has developed its first-ever customer experience strategy, a new initiative aimed at transforming how New Yorkers interact with government services and improving government operations on a day-to-day basis.

The Delaware Department of Health and Social Services (DHSS) has added new data and reports to its CostAware website, which is designed to help state residents understand how their health care dollars are spent by comparing the variation of average costs for different episodes of care and medical services based on actual medical claims in Delaware.

FCC

Federal Communications Commission (FCC) Chairwoman Jessica Rosenworcel is once again calling on Congress to fully fund the FCC’s Secure and Trusted Communications Networks Reimbursement Program (SCRP), which aims to have communications service providers “rip and replace” untrusted IT equipment from their networks.

Eighteen school districts across the state of North Carolina will receive a total of $800,000 in grant funding to help students develop computer science skills through coding and app development.

University of Southern California’s (USC) Rossier School of Education announced the seventh cohort if its Education Technology Accelerator, which helps edtech entrepreneurs improve their solutions, accelerate growth, and increase impact.

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