Ninety-seven percent of local government IT executives listed cybersecurity as a key priority for the current fiscal year (FY), according to the tenth annual State of City and County IT National Survey administered by CompTIA’s Public Technology Institute (PTI).

The city of Chattanooga, Tenn., is making a strong push to modernize its digital platforms for essential city services. The city said the push towards digital modernization is “an important step in the city’s journey to becoming a more data-driven civic organization delivering secure and effective services to local residents and key community stakeholders.”

Chicago has launched a new data transparency website intended to enhance public access to key information on the city services and community investments funded via the Chicago Recovery Plan.

Georgia Gov. Brian Kemp line-item vetoed $550,000 in proposed funding for technology aimed at reducing wait times for voters checking in at their polling places.

In a bid to understand how enrollment is going for the Federal Communications Commission’s (FCC) Affordable Connectivity Program (ACP), the Benton Institute for Broadband and Society released a new resource, the ACP Performance Tool.

The State of New York Higher Education Services Corporation (HESC) announced that it awarded a $78 million contract to General Dynamics Information Technology (GDIT) on May 8 to modernize the state’s financial aid services platform.

Commerce Secretary Gina Raimondo has named Richard Carrizzo board chair of the First Responder Network Authority (FirstNet), which operates as an independent authority within the Commerce Department’s National Telecommunications and Information Administration (NTIA) and provides wireless network services to first responders.

The University of Hawaiʻi (UH) will use part of a six-year $17 million grant from Canada’s New Frontiers in Research Fund to improve AI through Indigenous knowledge.

Washington Gov. Jay Inslee signed into law last week legislation aimed at protecting the personal health data of all Washingtonians, making the state the first in the nation to codify into law broad protections for consumer health data.

Customer service and the user experience includes internal clients. From managing requests to improving information flow, departments outside of the technology organization struggle with keeping track of an increasing avalanche of email inquiries, work orders, status reports, and data updates.