In a bid to understand how enrollment is going for the Federal Communications Commission’s (FCC) Affordable Connectivity Program (ACP), the Benton Institute for Broadband and Society released a new resource, the ACP Performance Tool.

The State of New York Higher Education Services Corporation (HESC) announced that it awarded a $78 million contract to General Dynamics Information Technology (GDIT) on May 8 to modernize the state’s financial aid services platform.

FirstNet

Commerce Secretary Gina Raimondo has named Richard Carrizzo board chair of the First Responder Network Authority (FirstNet), which operates as an independent authority within the Commerce Department’s National Telecommunications and Information Administration (NTIA) and provides wireless network services to first responders.

Washington Gov. Jay Inslee signed into law last week legislation aimed at protecting the personal health data of all Washingtonians, making the state the first in the nation to codify into law broad protections for consumer health data.

customer experience

Customer service and the user experience includes internal clients. From managing requests to improving information flow, departments outside of the technology organization struggle with keeping track of an increasing avalanche of email inquiries, work orders, status reports, and data updates.

Following a cyberattack detected on April 6, Minnesota’s Rochester Public Schools (RPS) has announced that it does not believe that any student data was accessed. Additionally, the school system said that it has no evidence that the affected data pertaining to RPS employees has been used for financial fraud or identity theft. Since the attack was detected, the school system has been working with third-party forensics experts as part of an ongoing investigation.

Teachers are using OpenAI’s ChatGPT more frequently than their students, according to a new survey from the Walton Family Foundation. The survey found teachers are using ChatGPT for lesson planning and to generate creative ideas for classes.

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