While many industries continue to utilize virtual models of people and objects to mimic and predict the performance of their physical counterparts, a recent report from the Government Accountability Office (GAO) warns that some virtual models raise technical, privacy, security, and ethical challenges.

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As state and local governments kick off digital transformation initiatives, many find their existing IT Service Management (ITSM) tool presents a stumbling block. Fortunately, more modern, codeless ITSM platforms provide the necessary capabilities for success – combining Project Portfolio Management (PPM), Enterprise Service Management (ESM) as well as integration and automation (iPaaS) in one platform.

Texas Comptroller Glenn Hegar has released the Texas Broadband Development Map, which uses data collected from internet service providers (ISPs) to highlight both the availability of various types of high-speed internet access, as well as areas eligible for additional broadband funding across the state.

For almost a decade, the California Department of Technology (CDT) and Department of General Services (DGS) have hosted an annual forum – usually in December – to provide the vendor community with information on how their companies can partner with the state on technology and other projects.

Technologies such as artificial intelligence (AI), facial recognition, and drones are poised to improve law enforcement by making police more productive and effective, but their deployment also needs to be accompanied by new thinking possible downsides including bias and cybersecurity, a Jan. 9 report from the Information Technology and Innovation Foundation (ITIF) says.

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