Women in tech

With an eye toward the future, the state of Ohio is partnering with the private sector on the High School Tech Internship program, which aims to connect Ohio businesses with the tech talent they need while providing students with valuable work experience at an early age.

When I was appointed Massachusetts’ first CIO by Governor Bill Weld back in the early 1990s, coming directly from the private sector, few if any state IT leaders had similar backgrounds. Since that time, however, we see governors – especially newly elected ones – opting for the Weld paradigm, finding their CIO from outside the state workforce.

Alongside state governments across the United States, Ohio Department of Administrative Services (DAS) is an IT service broker for a series of state agencies, helping to achieve economies of scale. Over the past five years, the team led by Renee Evans, enterprise service management program administrator for Ohio DAS Office of Information Technology (OIT), has modernized its systems to track costs and IT service consumption, invoice for service usage, and has given service owners and end users significantly improved visibility into IT usage trends.

The State of Ohio has established a governance model to better support IT optimization initiatives, due in large part to its success adopting new cloud platforms across agencies and dumping antiquated, siloed systems, said Renee Evans, enterprise service management administrator for Ohio’s Office of Information Technology (OIT).

With a desire to improve cross-agency communication and streamline IT service delivery, Ohio turned to ServiceNow for an enterprise IT service management tool.

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