A new report today from the Government Accountability Office (GAO) is calling on the National Telecommunications and Information Administration (NTIA) to develop comprehensive performance goals and measures, as well as a fraud risk assessment, for two new broadband programs that are pumping out billions of broadband funding nationwide.

New York City Mayor Eric Adams has launched a new digital initiative intended to help improve communication between his administration and residents.

The Federal Communications Commission (FCC) has plenty of room to improve its Affordable Connectivity Program (ACP) – which offers discounted broadband services to eligible households – by strengthening its goals and measures, consumer outreach, and fraud-risk management, according to a new Government Accountability Office (GAO) report.

In honor of Data Privacy Week, New York Gov. Kathy Hochul announced steps New Yorkers can take to safeguard themselves from having their personal data compromised online.

The Bloomington, Ill., Police Department has launched a new system where residents can submit police tips anonymously via text message.

The Cybersecurity and Infrastructure Security Agency (CISA) has released a new report and toolkit for K-12 institutions to help them better protect against cybersecurity threats.

The Federal Communications Commission (FCC) has provided new guidance to Federal and state government agencies to make sure they can send Medicaid enrollment calls and send text messages without violating robocall and robotext prohibitions.

The Department of Labor (DOL) – which provides funding and assistance to states to run their unemployment insurance (UI) programs – remains in need of a better strategy to help prevent UI fraud in light of large-scale fraud in the program during the coronavirus pandemic, according to a new report from the Government Accountability Office (GAO).

From the very beginning of the COVID-19 pandemic, public health officials understood that using data to gather insights from otherwise inert information across the entire health ecosystem would improve public health outcomes, but raising the value of that data requires a lot of work, according to several public health officials.

Read how local governments use Enterprise Service Management (ESM) and iPaaS to improve service delivery for citizens and streamline processes like onboarding and offboarding for employees.