As state and local governments undertake modernization and digital transformation initiatives, many find their legacy IT Service Management (ITSM) platform presents a barrier to positive change. Fortunately modern, codeless ITSM platforms provide the necessary capabilities for success in modernizing systems – combining Project Portfolio Management (PPM), Enterprise Service Management (ESM) as well as integration and […]

Madhu Gottumukkala has been appointed as commissioner of the Bureau of Information and Telecommunications (BIT) by South Dakota Gov. Kristi Noem, according to a recent announcement.  

Chris Mattmann has been named University of California, Los Angeles’ (UCLA) first chief data and artificial intelligence officer. Mattmann is not only the first chief data and artificial intelligence officer at UCLA, but the first at any University of California campus.

Iowa Gov. Kim Reynolds has appointed Ryan Mulhall as the new executive director of the Iowa Communications Network.

New York’s Batavia City School District Board of Education has approved the appointment of Wendy Villone as the director of Educational Technology, effective Sept. 12.

As part of its efforts to close the digital divide, Mecklenburg County, N.C., is installing free public Wi-Fi at more than a dozen parks and recreation centers.

San Francisco city officials say that crime has hit a decade-low and contributed some of that success to the city’s new public safety drone program. 

The New Hampshire Department of Education (NHED) is launching its UpGrade initiative, which aims to increase the number of credentialed computer science teachers in the state.

Wyoming Gov. Mark Gordon has appointed Jeff Clines as the new chief information officer of the state’s Department of Enterprise Technology Services (ETS), effective Sept. 9.

Pennsylvania State University Libraries’ Media and Technology Support Services staff have been working over the summer to upgrade in-classroom recording technology.