One of the many advantages of TeamDynamix as a platform for managing IT projects and service requests is that it’s highly versatile. TeamDynamix integrates easily with other software, and users can build customized workflows and processes without needing any programming knowledge.

Before bringing on TeamDynamix, the City of Gainesville was fragmented – keeping track of incidents, service requests and IT account management separately. In switching to TeamDynamix, Gainesville now has one unified system for managing projects, incidents, service requests and IT accounts.

Learn how city employees are getting better IT service and technicians are reducing the amount of time they are spending on manual tasks.